How You Can Learn from the Politeness of Qatar
*Miryokuteki Hinshitsu This is a true story. It happened to me a few days ago while I was flying from Athens to Doha on board a Qatar Airways plane. I was immediately struck by how efficient, polite and friendly the cabin crew were. When I asked them for a (second) cold drink, they rushed to get me one and then they even asked me whether it was cold enough and whether I would like them to keep it in the freezer for a few minutes and bring it back later!!
I . . .
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